This is the privacy policy of Neoderma Amsterdam B.V., a private company with limited liability established under the laws of the Netherlands, registered with the Chamber of Commerce under number 69831750. Neoderma has its registered office at Herengracht 282, 1016 BX AMSTERDAM (“Neoderma“).

Neoderma collects your personal data via this website (https://www.neoderma.com/) (“Website“). This privacy policy is meant to advise you about the type of information that Neoderma collects via the Website and the purposes for which this information is being processed (“Privacy Policy“).

What we collect

When you visit or contact us through the Website, you may provide us with information about yourself, such as your e-mail address. We also automatically collect information via the use of cookies, such as your IP address, browser type, the pages you visit and the time and duration of your visit. Please find more information about the use of cookies by Neoderma on https://neoderma.com/cookie-policy/

How we use it

If you choose to provide us with your e-mail address or other (indirect) personally identifiable information, we will use such information :

• to send you our newsletters on our services, and keep you informed of (changes to) our services or to respond to your inquiry;
• for login data for your account;
• to, in case you order a product on the Website, confirm and deliver your order and contact you in case we are out of stock or cannot meet deliver your order for any other reason;
• to support and enhance our service offerings to you;
• in the preparation and performance of analysis and development.

We store your personal data for as long as is necessary for the abovementioned purposes or for secondary purposes in line with those purposes. When you unsubscribe from our newsletter your e-mail address will be deleted from our files.

The personal data collected by us through the Website may also be used to comply with legal and/or regulatory requirements.

Neoderma observes a strict duty of confidentiality with regard to your personal information. Without your consent Neoderma does not share, sell, rent, lend or disclose any of the personal data you provide to us with any third party (e.g. for direct marketing purposes), except as described in this Privacy Policy, unless:

• We must do so by law because we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or
• Some of our businesses may be restructured, bought or sold. In this event, your personal data may need to be transferred in order for the new or surviving entity to be able to continue to provide ongoing service to the affected customers.

Neoderma does engage third parties to perform services on our behalf with respect to the processing of your personal data. These service providers will assist us in providing information and/or services to you. Neoderma only provides the amount of personal information that is necessary for these third parties to complete the requested service. Your personal data is provided subject to agreements which state that the service providers must keep such information confidential, that the data is not to be used for its own purposes and that all information will be used in accordance with applicable privacy legislation, including strict provisions in the light of data security. We do not sell your personal information to third parties for marketing purposes.

Neoderma can transfer your personal data to a third country outside the EEA. If  such a country does not provide an adequate level of protection for personal data, Neoderma will ensure that appropriate and suitable safeguards shall be in place, such as ensuring that third parties residing in such countries adhere to the Privacy Shield.

Google Analytics

Neoderma uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Please find more information about the use of Google Analytics by Neoderma on https://neoderma.com/cookie-policy/

Links

For your convenience, we have provided links to certain third party websites, including but not limited to some of Neoderma’s clients. Neoderma is not responsible or liable for any processing of your personal data via these websites. If you choose to visit a third party’s site, please be aware that the third party’s privacy policy, and not Neoderma’s, will govern your activities and any information you disclose while visiting the third party’s site. If you share content from the Website via social media, your personal data will be visible to those visiting your personal pages on these social media websites. Neoderma is not responsible or liable for any processing of your personal data via such media. Please refer to the privacy and cookie policies of the relevant third party websites/social media for information on the processing of personal data by those websites/social media and their use of cookies.

Security

Neoderma has taken appropriate technical and organizational security measures in order to protect your personal data against loss, misuse, alteration and/or destruction. Although we exercise reasonable care in providing secure transmission of information between your equipment and our systems, we cannot ensure or warrant the security of any information transmitted to us over the internet. For more information about communicating with Neoderma and the use of this Website, please refer to our disclaimer.

Policy Changes

This Privacy Policy can be changed over time to comply with law or to meet our changing business requirement. The most up-to-date Privacy Policy Policy can be found on our website. This Privacy Policy was last changed on 29 May 2018. We will inform you appropriately of any relevant changes in this Privacy Policy.  

Your rights

We aim to keep information about you as accurate as possible. You have a right to know if your data is being processed and, where that is the case, access to your personal data. Also, under certain circumstances, you will have the right to rectify, erase, or restrict the processing of your personal data, and – where applicable – the right to withdraw your consent or the right to data portability. If you wish to access your personal data processed by Neoderma or have your personal data updated, corrected or deleted, please send your request via e-mail to legal@neoderma.com. If you feel that your rights have been infringed, we prefer to discuss this in good faith with you. However, you may always contact the appropriate local data protection authority.

Contact
If you have any questions or suggestions about our privacy practices, please feel free to contact us by e-mail at legal@neoderma.com.